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Less Time on Admin. More Time on Patients.

From appointments and class scheduling to automated payments, dynamic pricing, and real-time reporting — Clinic1 gives your team everything they need to run the day, without the back-and-forth.

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Appointments

Get a complete view of every appointment across your clinic, all in one place. Manage next and past bookings, track statuses in real time, handle group sessions, recurring appointments, and cancellations — without jumping between screens or chasing down the front desk.

Classes

Manage every group class your clinic runs from a single, organised view. Schedule sessions, assign instructors and rooms, set capacity limits, and configure recurring classes — with visibility controls and virtual join links built right in.

Automated Payments

Collect payment at the point of booking, without the awkward follow-up. Automated Payments lets you charge saved cards, apply concessions and surcharges, and finalise payment in the same step as scheduling — so your front desk spends less time on invoicing and more time on patients.

Dynamic Pricing

Set the right price for every type of appointment your clinic offers. Dynamic Pricing gives you full control over consultation rates, tax, surcharges, and practitioner assignments — so whether it’s a same-day slot or a specialist session, the right fee is applied automatically every time.

Cancellation Tracking

Stop letting late cancellations cost your clinic. Cancellation Tracking logs every cancellation with its reason, timing, and policy status — automatically applying fees where your policy has been violated and keeping a clear record of refunds and case outcomes on both sides of the booking.

Reports

Get a clear picture of how your clinic is performing, across every dimension that matters. With 24 pre-built reports spanning finances, bookings, patients, and utilisation, you can track paid payments, spot outstanding invoices, identify cancellation trends, and find patients at risk of dropping off — all from one reporting hub.

Integrations

Connect Clinic1 to the tools your clinic already relies on. From payment terminals to two-way Xero accounting integration, everything is configured directly in your settings — so your data flows where it needs to, without the manual data entry.

Check In Portal

Let patients check themselves in the moment they arrive — no front desk required. The Check In Portal runs as a kiosk screen in your waiting room, giving patients a simple one-tap check-in experience while automatically notifying your team that they’ve arrived.

FAQ

Frequently Asked Questions

Can Clinic1 handle both 1:1 appointments and group classes in the same system?

Yes. Appointments and Classes are managed from the same scheduling view — you can run individual consults alongside group sessions, assign rooms and instructors, set capacity limits, and handle recurring classes without needing a separate tool.

It can. You can collect payment at the point of booking using a saved card, or apply it at checkout. Either way, the payment step is built into the booking flow — no separate invoice, no chasing unpaid accounts at the end of the day.

When a cancellation comes in, the system logs the timing and checks it against your policy. If it’s a violation, the fee is applied automatically. You get a full record of the cancellation reason, refund status, and outcome — without your team having to make a judgment call each time.

Dynamic Pricing is how you set your standard rates — consultation types, surcharges, tax, practitioner-specific fees. Smart Slots (on the AI page) uses those rates as a base and applies demand-based discounts to fill gaps in the schedule. They work together.

The most-used tend to be outstanding invoices (who hasn’t paid), cancellation trends (where you’re losing revenue), and patient drop-off (who’s at risk of not rebooking). All three are pre-built — no custom setup needed.

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Prefer a direct line? Reach us anytime at info@Clinic1.ai







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