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Modules

Know Your Patients. Manage Their Care.

From individual records and case histories to groups, invoices, and communication — Clinic1 gives your team a complete picture of every patient, so nothing gets missed and no one falls through the cracks.

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Patient App

Give your patients the power to manage their entire journey, book, pay, cancel, and check in, through a simple, user-friendly mobile app. With automated reminders, instant updates, and self-serve functionality, your team spends less time on admin and more time focused on care.

Tasks

Create and assign tasks to patients or staff with ease, whether it’s completing a form, following an exercise plan, or preparing for an upcoming consult. Tasks appear directly in the Patient App, giving patients a clear to-do list while allowing practitioners to manage internal workflows without back-and-forth communication.

Cases

Group related appointments, forms, notes, and billing into unified treatment journeys with the Cases module. Whether managing post-op rehab, chronic conditions, or sport-specific recovery, Cases allow patients to book for the right services while giving practitioners a clear view of progress and history—all with less admin.

Assessments

Track the status of every assessment or form in real time — no need to chase or double-check. Practitioners have full visibility into what patients have completed via the dashboard, while patients receive confirmations and reminders through the Patient App to stay engaged and accountable. The system also calculates real-time scores based on patient progress and form responses, providing instant performance insights.

Groups

Organise your patient base the way your clinic actually thinks. Create custom groups for active patients, discharged cases, telehealth, rehab, and more — making it easy to filter, communicate, and manage care across the right people at the right time.

FAQ

Frequently Asked Questions

Does the Patient App replace the need to call or email the clinic?

For most things, yes. Patients can book, reschedule, cancel, pay, complete forms, and check in without contacting reception. The app handles the self-serve side so your team isn’t fielding calls for things that don’t need a person.

Cases group everything related to a specific treatment journey & third party claiming such as NDIS or Insurance — appointments, notes, forms, and billing — in one view. If a patient is seeing you for post-op rehab and also comes in for something unrelated, those stay separate. It’s cleaner than scrolling through a flat history to find what’s relevant.

Yes. When you assign a task to a patient — completing a custom form, following an exercise plan, preparing for a certain consult — it appears directly in their Patient App with any relevant instructions. They can see what’s outstanding and mark it done. You get the update without chasing anyone.

Yes. You can send any pre-made assessment in Clinic1 or create your own. Patients complete it through the app, the system scores it in real time, and the result is tracked over time so you can see progress across sessions without manually calculating scores.

Groups let you organise patients the way your clinic thinks — by condition, program, discharge status, or anything else that makes sense for your workflow. It’s more useful when you’re running structured programs or managing a large patient base across multiple practitioners.

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